Month: September 2024

Power Dynamics

As I stared at my phone’s home screen, frustration washed over my face.

The neat grid of app icons I’d perused just hours earlier was now an imperceptible mess.

I had updated the phone’s operating system overnight. And the new OS seemed to have put all the app icons in dark mode.

The white space on each app tile was now a dark gray. And the app icons were now a faded array of colors. This made the apps for Ford, AT&T, Venmo, Garmin and The Weather Channel appear interchangeable.

This was a first world problem of the highest order. But it was still a problem.

Indeed, I felt as lost navigating the screen at 6 AM as I had at 1 AM, when I’d stumbled to the kitchen for a glass of water. I knew the general direction of where I was headed, but getting there required a lot of squinting and some tentative movements.

This had to stop.

I turned to the phone settings screen and tried to revert the darkened icons. But this turned off dark mode entirely — making all the apps on my phone blindingly bright and draining the phone’s battery in the process. I rolled back that change quickly.

I thought about complaining to Apple, who was behind this phone update. Hey, maybe don’t tether dark mode to the app icons, or at least let us opt out of that view.

But I knew better.

This was Apple, after all. The company which once had Think Differently as it’s tagline. The poster child of the closed ecosystem.

Apple wasn’t going to make it easy for me to file a consumer complaint. And even if I persisted, they weren’t likely to take that complaint into account.

The power dynamics were not in my favor.

If I had asked people what they wanted, they would have said faster horses.

Such were the musings of Henry Ford. While it’s uncertain if he said these words verbatim, there’s no doubt that he thought along these lines.

Ford came of age in the first era of capitalism. Adam Smith’s The Wealth of Nations had been published in 1776, and it placed market dynamics front and center.

Without demand, Smith stated, there would be no impetus to create goods. And without those goods to sell, there would be no commerce.

Smith called the combination of these forces The Invisible Hand. And the term soon became ubiquitous.

The United States had also come to be in 1776. And as it established its economy, it deferred heavily to the power of consumer demand.

There was a heavy focus on producing items that the populace had expressed a need for. And on bringing those items to market at a fair price.

It was The Invisible Hand in action.

Innovation had trickled into the fold over the ensuing decades. But such efforts mostly focused on efficiency of production, or the quality of finished materials.

The machines in east coast textile mills helped turn more cotton, silk, or wool into clothing each day. The steel from Andrew Carnegie’s foundries helped build taller buildings and sturdier bridges.

The transportation needs of the people wearing that clothing and crossing those bridges to get from building to building? Those were accounted for by horses, steamships and railroads.

Those were the methods consumers used. As such, those would remain the areas of focus for businesses in the market.

Until Henry Ford turned the whole system on its head.

Ford had a grand vision for the automobile. The motorized wagon had cropped up in Europe, and it had recently found its way to America. Still, it was mostly a novelty for the rich, with no sign of widespread demand.

Ignoring these headwinds, Ford set out to create a reliable vehicle – the Model T. Then he rolled out new production techniques to assemble that vehicle at scale. He offered the vehicle at an appealing price point. All while unleashing messaging sure to spur interest.

Ford’s efforts ushered in the age of the automobile. Horse-drawn travel faded away. Suburbs became viable. The road trip became a thing.

And the second era of capitalism found its spark.

By succeeding with something the market hadn’t asked for, Henry Ford had usurped control.

No longer were consumers pulling the strings. Ford was the one who knew best what was needed. And he ran his company accordingly.

Consumers didn’t always like this, and some did voice their complaints. But as the automobile fast became ubiquitous, those complaints mostly fell on deaf ears.

The power dynamics was not in their favor.

Roughly a century after the Ford Model T hit the market, Steve Jobs took the stage at an Apple keynote. Partway through his presentation, he unveiled the iPhone.

Apple’s first smartphone didn’t come out of left field the way Ford’s automobile had. Consumers had already been using mobile phones for some time. And some of those phone models had email and text messaging capabilities.

But Jobs paid little attention to what consumers had expressed demand for. Instead, he spurred Apple to create something entirely novel.

The result was a pocket-sized supercomputer. One that embedded messaging and phone calls into the touchscreen. And one that allowed for additional functions through programs called phone apps.

Apple didn’t make the iPhone as affordable as Ford had made the Model T. And it took time for consumers to flock to the device.

But once they did, they ended up giving more than their money to the tech behemoth. They handed over leverage as well.

Indeed, the iPhone ended up transforming the way many went about their everyday lives, from accessing entertainment to paying bills to ordering food. Phone apps helped re-imagine these processes.

Many of these apps were built and managed by third parties. But Apple still controlled access to them through a proprietary App Store found on each iPhone.

Third party programs would have to confirm to Apple’s standards to remain in the App Store. Consumer demands carried little weight. What Apple wanted, Apple got.

The same held true for the iPhone’s underlying software. Apple could redesign it at will – by, say, making all app icons appear in dark mode – and then deploy the update to all phone users. The consumer had no say in the matter.

The power dynamics were not in their favor.

A day after the darkened phone icons wrecked my morning, I got a notification.

Check out the guide to your new operating system.

I scrolled through the tutorial, learning how to style text messages and customize my lock screen.

Suddenly, there it was. A tip for customizing my app icons on the phone’s home screen.

I followed the instructions. The process was anything but intuitive, but I got my icons to appear as before.

As I stared at my phone, I felt a mix of emotions.

I was relieved that I wouldn’t have to quint at my phone anymore to open the right app. But I was annoyed that it took a dose of fortune to get back something that never should have been taken from me.

I feel this way all too often in life. And I’m certain that many others do as well.

Our leverage has been taken from us in the name of innovation. And we’re forced to jump through hoops for the privilege of being strong-armed.

It’s a pernicious cycle. But it doesn’t have to be a self-fulfilling one.

We can demand more from those we buy from. We can buoy alternatives to send a message. And we can model behavior that shows more equitable power dynamics between buyer and seller.

None of this will be easy. And some of it might demand some sacrifice.

But it will prove worthwhile.

Power dynamics have gotten out of hand. It’s time to flip the script.

Patience, Grasshopper

We ventured out onto the pier. My grandfather and I.

Suddenly, we stopped and turned toward the water.

A large bridge towered over us. That structure had long ago replaced this one, ferrying traffic over the intercoastal.

As I gazed upwards in wonder, my grandfather took some bait out of a box. He fixed some to the hook on the end of his fishing rod. Then he did the same with my fishing rod.

We cast our lines into the water. And as we watched the bait disappear below the surface, I asked one question.

What now?

My grandfather smiled.

Now, we wait, he said.

It was quiet on the pier. And boredom quickly started to wash over me.

But then, I felt a tug on my line.

I reeled it in with the ferocity of a caged tiger. Only to find the bait gone – and seaweed stuck to the hook in its place.

I had caught nothing.

My grandfather helped me rebait the hook. I cast my line once again and stared at the water.

How long is this going to take? I openly mused.

He glanced over to me.

It depends on the fish, he replied. It could be minutes, or hours. Patience. Patience is key.

These were not the words an 8-year-old wanted to hear. And I protested vehemently.

So, we reeled in our lines and went home empty-handed.

Fishing was a flop.

Cult classic.

These words are overused today. But in a less hyperbolic era, they perfectly defined the TV series Kung Fu.

Back in the 1970s, shows like M*A*S*H, Happy Days, and The Brady Bunch permeated American culture. Kung Fu never gained the level of eponymy that those shows did. But it’s maintained critical acclaim through the decades.

The series covered the travails of Caine, a Shaolin monk with a deft proficiency in martial arts. As he drifts across the American frontier, Caine’s calm demeanor seem as out of place as his fighting skills.

A series of flashbacks help audiences fill in the gaps. They show Caine’s origins as an orphan in a Chinese monastery.

A blind master named Po oversees much of Caine’s training. And whenever Caine acts restlessly, Po turns to some variation of a familiar phrase.

Patience, young grasshopper.

Those words come to define Caine’s life. And that phrase has come to define the series.

This is all more than a bit ironic.

You see, for all its Asian tendencies, Kung Fu was an American show. It catered to an audience that stood for the Star Spangled Banner.

Americans have held many defining traits over the generations. But patience has not been one of them.

Just look at our history.

Impatience was behind our decision to declare independence in the wake of British tax hikes. It’s what spurred us to rapidly expand our borders westward to the Pacific Ocean. It’s what fueled us to unleash technological innovations that changed the world.

So, what led us to reverse course while viewing Kung Fu? What caused us to embrace a phrase we fail to embody?

Necessity. And aspiration.

Not long ago, I was looking for tickets to a major sporting event.

The tickets never went on sale to the general public. So, I was forced to scour the resale market.

Going the resale route is like taking a plunge into a frigid lake. Sellers can set their own prices based on demand. And the sticker shock often stings at first.

This was the case when I searched a prominent resale database. Ticket prices were not only outside my budget, but also outside the realm of reason.

But the event was a little more than a month away. I’d already committed to attending, and I’d gotten time off from work to do so. I needed these tickets.

What was I to do?

I stared at my computer screen, my mouse cursor hovering over the Buy button.

I was ready to bite the bullet. I was prepared to overpay just to get in the gate.

But then, I heard a voice in my head.

Patience, grasshopper.

There was no harm in waiting. Prices likely wouldn’t get much worse until the eve of the event. And there remained a chance that they’d go down as sellers got desperate to unload their inventory.

I heeded the voice of reason. And I closed out of the website.

A couple weeks later, I checked the website again. Across town, another pro team was playing for a league championship. All the attention was on them at the moment, and the resale prices for my event had dropped precipitously.

I quickly clicked Buy. Patience had paid off.

I’d come a long way from the fishing debacle to find the ways of Caine.

But that road wasn’t easy.

What are we gonna do now?

If I were to tally up my most common phrases of childhood, that one would be near the top of the list.

I demanded a planned activity at all waking hours, much to my parents’ chagrin.

Learn to entertain yourself, they’d grumble.

This proved to be a challenge.

Books were a dud, as I kept losing my place in the text. Toys were exciting until they weren’t. We only had access to three TV channels; smartphones and streaming were still decades away.

And so, my impatience festered.

This is one of the reasons I spent so much time with my grandparents growing up. My grandfather was already retired when I was born, and my grandmother retired when I was in elementary school. They had plenty of time to embark on adventures with me, and to keep me entertained.

Some of these treks didn’t go as intended. The fishing trip was one of those.

Yet, most others went swimmingly. At least that’s what I felt at the time.

But now, I wonder if I had it all wrong.

There’s a case to be made that my grandparents’ endless activities only fueled my impatience. That it deferred the concept of delayed gratification. And that made me ever more restless in the process.

Indeed, I reached adulthood nothing less than impulsive. I ran up my credit card balance in college, without much consideration as to how I’d pay it off. And when I had to wait six weeks after graduation for a job offer, I was completely despondent.

I had no concept of the value of waiting. Of letting the dust settle and the picture come into focus.

It took years to gain that clarity. But once I finally embraced it, I felt like a changed man. A better man.

I’m better equipped now to avoid overpaying for a sports event. Or making a poor career decision. Or ditching an exercise plan prematurely.

I’m better able to embrace the process and reap the results.

Patience, you see, is a weapon. It allows us to read situations fully before acting. It cuts out rash actions. It keeps us in control.

Patience is the road not taken. Yet, it represents the best path forward.

This isn’t a hard and fast rule, of course. There are plenty of times where waiting it out can be quite costly.

But on the balance, we could use more patience than we currently exhibit.

We could stand to be more like Caine. We could be well-served fending off our impulses. We could thrive when embracing a deliberate pace.

There is nothing in the way of this future. Nothing but ourselves.

Patience is a virtue. Let’s make it our own.

Post Trauma

I looked down at my right ankle. The sight was hardly recognizable.

Red welts now dotted the inside of it, migrating down toward the top of my foot. It was as if an army of mosquitoes had swooped in and gone to town.

These were the marks left by the surgeon. The entry points for the tools that repaired my damaged tendon and removed a bone spur.

The procedure was deemed a success. But as I stared at the welts on my ankle, with my protective boot sitting nearby, this hardly felt like victory.

I was told to give it time. It had only been two weeks since the operation, and I hadn’t even started physical therapy yet. As I worked through my rehab, the welts would retreat. Things would look more normal.

This all turned out to be true. But more normal still left a mark. Several, actually.

Even with the welts gone, the scars on my ankle would remain for life. And while the discomfort in that area was thoroughly minimized by the procedure, it would never fully dissipate. Phantom pain would sporadically appear.

Post trauma? There’s no such thing.

I am posting this article on the anniversary of the worst day of my life – September 11, 2001.

It was the day when terrorists hijacked passenger planes and used them to attack our nation. When they killed roughly 3,000 people and left millions of others wondering if they’d make it to tomorrow.

Nearly a quarter century has passed between then and now. And so much has changed.

The sites of the rubble have been cleared and rebuilt. The mastermind of the attack has met his demise. American troops have mostly withdrawn from the Middle East after waging a two-decade War on Terror abroad.

I too have changed over this time.

On September 11, 2001, I was in school in New York City, less than 10 miles from the World Trade Center. When I got word of the attack that felled those buildings, I thought my life was over. Rumors were already flying about an imminent, wide-scale invasion. I was certain they were true, and that the terrorists were coming for me next.

I survived that day, of course. And the next one. And the one after that.

Survival was the only way to describe that time. Because even if you hadn’t run from the avalanche of debris, it still felt close enough to shake you to your core.

Eventually, that feeling faded. I grew up and moved far away. I weathered financial crises, a pandemic, and a career change. I made friends who knew nothing of my September 11th experience.

I’m fundamentally different now than I how I was back then. I’m more seasoned. I’m more knowledgeable. And I believe that I’m a better person.

But every now and then, I tremble as an old memory comes to the fore. I still freeze at the mere mention of any terror attacks – domestic or international. And September 11th is the toughest day for me to get through each year.

Convention states that none of this should be happening. I should have gotten over my trauma long ago.

But convention is wrong.

Trees are timekeepers.

So, I was told as a child.

The phrase is based in science. Tree trunks expand outward over time, growing a fresh set of bark each year. This process creates a ring pattern on the trunk’s interior.

This means that when a tree is felled, one can ascertain its age by counting the trunk’s rings.

Such a pattern doesn’t hold true for humans. We morph as we grow, leaving few outward indications of what we once were. It takes something jarring, such as ankle surgery, to leave any kind of visible mark.

But what of the invisible ones? How do we account for them?

Traditionally, we haven’t. Bury it and move on has long been the American credo. It’s how we’ve persevered in a landscape full of danger and tragedy.

In recent decades, that has changed. By necessity as much as anything.

Many of us have found ourselves in situations too traumatic to bury, with disastrous results. This trauma-fueled carnage has been broadcast by the 24-hour news cycle, allowing no quarter for collective deniability.

We all know what’s going on, and what’s causing it.

At the same time, we’ve changed our relationship to mental health services. What was once the realm of One Flew Over the Coocoo’s Nest and Freud’s extravagant theories is now mainstream.

We’re quick to get help, from a variety of channels. And we’re willing to talk proudly about the help we’re getting.

The upshot of all this is that our invisible marks are now out in the open. Post Traumatic Stress Disorder is being accounted for, with the promise of healing the afflicted.

This is a positive change, no doubt. But also one that’s oversold.

For better is not back. And it never will be.

Some mornings, I’ll look down at the pockmarks on my ankle.

They’ve all faded now, to the point where they’re less notable.

But I still see them clearly. And I yearn to go back to the days when they weren’t there.

Sure, I was injured. Unable to run the turn on the track without feeling like a 2×4 was digging into my bones.

But I didn’t have this visible reminder of that ordeal then. And now, I always will.

I’ll admit that I’ve had similar thoughts about September 11th. If the attacks had never happened, how much better would life have been?

But such questions are foolhardy.

Time moves in but one direction. You can’t erase the marks it’s made.

Perhaps it’s time I let go of that fantasy. Perhaps it’s time we all did.

Yes, it’s time to face the music.

With time and with help, we can move forward from the trauma we endure. But we won’t be able to move fully past it. No matter how much we might desire to.

There is no post trauma. There is only a new equilibrium.

Our task is to make the most of it.

The Immersion Fallacy

The rain was coming down in torrents.

A hurricane had come ashore in South Carolina. And now the entire state was getting drenched. Including the hilly Upstate region.

This development was inconvenient enough. But a big time college football matchup between was set to be played Upstate, featuring the Notre Dame Fighting Irish and the Clemson Tigers.

Both teams were undefeated going into the matchup. The game was slated for a primetime kickoff slot, with the promise of a national TV audience.

A hurricane was not going to disrupt proceedings.

And so, the pageantry of the weekend went on. Fans rolled into town, and so did ESPN’s College Gameday.

The premier college football preview show set up a stage in the middle of Clemson University’s campus. And despite the rain and wind, the show went on as planned, with hosts bantering from behind a desk.

I was watching at home, and things didn’t look so bad at first. The canopy over the stage and the protective gear over the cameras likely had something to do with that.

But then, I saw the crowd behind the stage. Throngs of college students appeared to be nearly blinded by the windswept rain. And the ground they were standing on had become a boggy mess.

Suddenly, the cameras zoomed in on one student with a particularly youthful face. His shoes were off, and his pants were cuffed below the knee, Tom Sawyer style.

With the eyes of America on him, the student took off his shirt. Then he took a step back and leaped, faceplanting into a pile of mud.

The crowd went wild. But as I watched from my couch, I had a different reaction.

Horror.

Many of us have acute fears. Stimuli that cause us to panic, shut down and lose function.

Mine is mud.

The slippery byproduct of water and dirt repulses me like nothing else. I fear slipping on it, getting it on my clothes, or tracking it into my home or my vehicle.

This aversion is quite on brand for me. I am a neat freak. And nothing is as stubbornly messy as mud.

But the lengths I go to when avoiding this substance are somewhat extreme.

I’ve turned down opportunities to cruise in ATVs before, for fear of getting mud on my clothes. I’ve avoided hiking or running on dirt trails for weeks after a rain event, just to keep my shoes clean. And back when I was playing baseball as a kid, I was too frightened to slide on a wet field.

I realize this behavior is totally irrational. Getting dirty is not the end of the world. And there are plenty of proven ways to clean the mess off.

Yet, I can’t help myself.

I’m not alone in this regard. While I haven’t met anyone who avoids mud the way I do, I know plenty of people who have gone to irrational lengths to avoid their own fears.

But that’s starting to change.

There is an abundance of services out there to reform the spooked. Services that dub themselves immersion therapy.

The premise is straightforward. Immersing someone in the stimuli they fear can reduce their anxiety. It can show the worst outcomes to be unlikely or nonexistent. And the process can break the spell of fear.

And so, many have covered themselves in insects, touched the scaly skin of snakes, or listened to the boom of fireworks. They’ve done all this to face their fears head on.

Perhaps this is what that college student at Clemson University was doing when he bellyflopped into a mud pit on national television.

But I wasn’t about to follow his lead.

I knew better.

What is a fear anyway?

Is it an aversion we’ve picked up through experience? Or something we’re born with?

Many point to the first explanation. They see our origins as blank slates, onto which societal stressors – such xenophobia or bullying – and individualized stressful experiences – such as dog bites or near-drownings – are projected.

This theory posits that fears are accumulated, rather than innate. Which makes it possible to unburden these fears through methods like immersion therapy.

It’s a neat theory. A tidy one. And one that might be too good to be true.

Indeed, I’ve come to believe that the second explanation for fear is more accurate. I assert that fear is part of our DNA from Day One.

There’s plenty of evidence behind this assertion. Infants can curl their bodies in a protective stance long before they can crawl, talk, or understand language. And many physical changes to human genetic code over millennia have helped shield against lethal dangers.

Fear is an element of our survival. One that keeps us from becoming an unwitting snack for a lion or from wandering aimlessly off a cliff’s edge. It’s an inextricable part of us.

Even the most societal-oriented fears can fall under this definition. It’s true that no one is born racist. But the fear of abandonment from the pack is most certainly innate.

Redirecting the source of that existential fear from the pack to the outsider is a predictable shift. Why let the fear become a self-fulfilling prophecy when it can be used to keep our pack’s competitors at bay?

We gain security and acceptance in this process, without experiencing any of the pain of our actions. It’s a no-brainer, on the most primal of levels.

Yes, fear is an inextricable part of us. It always has been. And it always will be.

So, what does this all mean for immersion therapy?

Is it a farce? A sham? A load of nonsense?

Yes and no.

It’s undeniable that immersion therapy has some positive outcomes. Those who are terrified of spiders, or heights, or whatever else can find equilibrium around the same stimuli. They can live life more freely and fully.

These are all good outcomes. Desired outcomes, really.

But these fears have not been cured in the process. Arachnophobes remain arachnophobes, even if they no longer turn ghostly pale in the presence of spiders. Acrophobes are still, at their core, apprehensive of heights.

No, what immersion therapy has actually done is reframed the fear. Instead of reacting to the previously distressing stimuli, the brain has been trained to ignore them. The reaction that the phobic experiences – the one visible to others – it’s gone.

Yet, the fear itself remains in some far corner of the phobic’s brain.

This is not a trivial distinction.

For our society has consistently misrepresented fear. We’ve determined that it’s something that can be rooted out. That must be rooted out.

And so, we’ve waged multifaceted campaigns to create a world where racist, homophobic, and anti-faith impulses cease to exist. We conduct wide-scale immersion therapy to promote a world that is more equal in terms of acceptance and opportunities.

We make progress. We inch closer to the finish line. And then the ugliness rushes right back in.

This whole process is demoralizing for those crusading against the darkness of fear. They can feel like Sisyphus – pushing a boulder up a hill, only to see it tumble back down in the end.

But perhaps a shift in perspective can get them off this hamster wheel of misery.

Perhaps those crusaders can abandon their pursuit of the root cause of fear. And perhaps they can focus on redirecting its manifestations instead.

This means eliminating racist, homophobic, or anti-faith actions – all while acknowledging that the underlying Fear of the Other will remain.

The crusaders can still turn to immersion as their preferred tactic. But they must recognize that their efforts simply constitute a rewiring, not a demolition. The ignition coil can be manipulated, but the engine remains in place.

Such a compromise might be a hard pill to swallow, particularly for those with the purest of ideals. But it’s a necessary one. Particularly if we want to attain the objectives we strive for.

The immersion fallacy is real. We must govern ourselves accordingly.