Month: October 2017

Keeping it Consistent

Consistency.

It’s an attribute that I treasure more than just about any other.

Being consistent means being reliable. And, when it’s done right, it means being trustworthy.

Basically, it means being exactly what others think you are.

I see great value in this predictability. It provides for deep understanding and meaningful social connections.

And it keeps us at ease.

For, while we say Variety is the spice of life, constant spontaneity is stressful. When we don’t know what to expect from our family and friends from minute to minute, we tend to put up barriers. We become a skeptical observer of the world around us, instead of a participant in it.

Even the biggest hermits among us don’t want this. For if we can’t count on anything, if we can’t even rely on a roof over our head or clothes on our backs, the load can be too much for our mind to carry.

Make no mistake, consistency is a basic condition.

Yet, it’s an incredibly difficult one to pull off.

You see, keeping it consistent means producing the same output, time after time. No off days. No slip-ups. Consistency doesn’t allow for excuses, regardless of their validity.

But to err is human. Our actions and emotions can vary by nature. And this can make consistency seem like an impossible dream.

So, what can we do in the face of this conundrum? We can continue to work at it.

Take Words of the West as an example. Two years ago, I launched this website with four words, I am not perfect. I wasn’t perfect then, and I’m certainly not perfect now.

But I’ll be darned if I haven’t been consistent. I’ve put out an article every week since then.

This is not as easy as it seems. There are some weeks where the inspiration is lacking. And others where life simply gets in the way.

Yet, I continue to fight through these obstacles to put out fresh articles each week. I demand this of myself because my readers expect it from me.

And I can’t bear to break their trust by becoming unreliable.

We can all benefit by taking a similar approach.

By keeping it consistent, we can build connections. We can demonstrate our own reliability. And we can live more fulfilling lives.

This isn’t easy, by any means. It requires grit, determination and sacrifice.

But it’s certainly worth it.

The Dangers of Groupthink

It was a normal Wednesday. I went to work, dressed in dress shoes, slacks and a button-down shirt.

One by one, my colleagues entered the office, all sporting a decidedly more casual look. (My employer doesn’t mandate a dress code, and many of my co-workers seem to be on a daily mission to take full advantage of this liberty.)

After a few minutes, one of my colleagues walked by my cubicle in order to grab coffee from the break room. Noting what I was wearing, she hit me with eight words that cut like a knife.

What are you trying to prove to us?

Then she walked away, without a clue as to how badly she had offended me.

There’s a simple reason I was so rankled by this encounter. The values I extol were being thrown in my face.

You see, I often speak of the benefits of coming together. The virtues of unity. The power of community.

The premise of all this is that people unite for a common good. Yet, practice doesn’t always make perfect.

Sometimes the dominant voice in the room isn’t a tide to lift all boats. Sometimes it serves as an anchor instead.

Psychologists have a name for this behavior: Groupthink.

And while the name sounds innocent enough, it can pack a more destructive punch than a wrecking ball.

Why? Because Groupthink promotes the status quo. But it does so though underhanded threats and coercion against anyone who deviates from this path.

This means underachievers are thrown under the bus. And overachievers are held back.

If you don’t fit in, you’re cast out. It’s a real-life version of “On Wednesdays, we wear pink.”

Groupthink tells us how to style our hair. How to design our homes. What cars to buy. And yes, what clothes to wear to work.

Throughout it all, one message remains supreme.

Better is scary. Good enough is good enough.

Are these the ideals we want to teach our children? God, I hope not.

We live in a world with air travel and supercomputers in our pockets. A world marked by advances in innovation that were spearheaded by those who refused to give in to groupthink.

Do you think Steve Jobs or the Wright Brothers worried about their appearance when they were changing the world as we know it? Do you think they cared about what others perceived about what they were doing?

Not a chance.

Yet, we insist on holding back. On sacrificing what’s possible for what’s popular.

The only thing we secure with this thinking is our own demise.

Let’s chart a new path.

Let’s aspire to be better every day. To challenge our own notions of what’s possible, and then unite around that ideal.

Let’s remember that following leaders who push us forward is better than gravitating toward the pack. After all, no one wins a bicycle race by staying in the Peloton.

Most of all, let’s recognize that Groupthink is a real danger hiding in plain sight. One that we must eradicate to move forward.

Because, to answer my colleague’s question, we all must prove to each other that the status quo isn’t the best we can do. That we have more to contribute by forging ahead then by lagging behind.

Let’s get to it.

Ending Evil

Speechless.

This is how so many of us have felt in the wake of so many recent events. But perhaps never more so than after the rampage in Las Vegas — the deadliest mass shooting in modern American history.

There are simply no words to describe our reaction to an incident as horrid as this. Anger, despair, sadness, grief and shock might come to mind. But, all too often, what actually comes out of our mouth is silence. Something this awful and incomprehensible takes our breath away.

Why don’t we speak up? I believe it’s because we are terrified of being rendered helpless. And devastating events such as these remind us just how little control we really have.

For there is no plausible way to eradicate evil. It can weave its way into our lives by any means possible. To put a spin on an iconic line from Jurassic Park, “Evil finds a way.”

This is extremely unsettling. It undermines any attempts to fully contain the effects of evil. And it proves that a concert in the open desert outside of Indio, California is no safer than one in the shadow of the Las Vegas Strip.

There is no amount of planning that can lower the threat level to zero. Evil is pervasive enough to skirt any barriers we might throw in its way.

If you’re questioning this point, remember that the Twin Towers in New York were designed to withstand airplane strikes. But those best-laid plans went down with the towers on one of the darkest days in American history.

So, if evil is unpreventable, what can we do to respond to it?

We can start by banding together.

You see, evil lurks in the darkest, loneliest places. It thrives in environments of division and doubt.

But, by teaming up with our friends and neighbors, we can find strength in numbers. By emphasizing our commonalities over our differences, we can draw light to the shadowy areas where evil would otherwise populate.

And by giving evil less room to operate, we give ourselves a greater change to build trust. This, in turn, can lead to a safer community — one aligned on the commonality of goodness.

While these initiatives can never bring back those lost to acts of evil, it will at least help us build a world that properly honors their memory.

Yes, ending evil may be a tall order. But the start of that process is certainly within our grasp.

Let’s get to work.

Trust the System

Who can we trust?

This is a fundamental question in life. One that permeates from the board room to the dining room.

Trust is perhaps the most critical element for productive relationships. Yet, it’s both as difficult to obtain and as easy to destroy as fine china. And when trust is broken, it’s as if the knife’s being twisted in our back.

So, we do what we can to protect ourselves from this outcome. When encountering new people, we toggle our trust switch to Off by default. We indicate trust must first be earned, and then be kept.

This indication runs both ways. It requires that we prove our worth to others. And that others prove their worth to us.

We implicitly understand this construct on an individual level. But what about on a wider scale? Can we implicitly trust the systems and constructs our society has built?

Seth Godin says no.

The marketing guru recently penned an article decrying unbridled capitalism. Godin claimed that capitalist utopias can’t exist because people can’t be trusted. That without regulation, the free market system will fail. And that it will fail because it’s human nature for those with unfettered power to unethically exploit those without it.

I’m a huge fan of Seth Godin. I read his blog voraciously and I take his sage advice to heart. I even model my Words of the West articles after his.

But I must admit that Seth is wrong in this instance.

Why? Because he directly implies that people can’t be trustworthy. That without someone watching over our shoulders, our natural instinct is to hurt others.

I find that description upsetting. In part because it kowtows to the wave of divisiveness engulfing our society. And in part because it indicates that we have no free will.

You see, it is true that without anyone lording over a capitalist society, some bad apples would do all they could to exploit others. Heck, these bad actors would probably do this without any remorse.

But would all of us do this by default? No flipping way!

Most of us do have an intact moral compass. We know where True North is, and we are committed to following it.

We learn about right and wrong early in life. And we learn about the fragility of trust through the connections we build with others as we mature.

These principles can help us stay ethical, even when no one’s watching. After all, we recognize that the Golden Rule is still in effect.

To dismiss this behavior as a byproduct of regulation is just plain wrong. It completely discounts the goodness inherent within us.

With that said, here’s what I believe:

I believe the system deserves our trust.

I believe humanity deserves the benefit of the doubt.

And I believe that a free market system is more beneficial than one saddled by regulations.

Most of all, I believe that we need to trust in something in order to trust in each other. So why not trust in a system our own society has built? One that speaks to the inherent goodness within us.

The system works. Trust it.